FAQ

Do you have a delivery service?
We offers online delivery service with shipping fee to your home of all products.

We provide free shipping for order over $49.99.
For below $49.99 you should pay $6.99.

What are the payment options ?
Only Paypal.

How long does it take to get my products?
We will ship within 24 hours you place your order ,it will ship from China and it usually takes 7-10 days to get your product. Due to the impact of the recent epidemic, it will take about 15-30 days.

What if a part is missing or broken in the package?
First, please check to make sure you have received all of the packages for the item. Some articles are sold in several boxes. You will find the number of packages required on the product label. If you are missing a package or the products are broken, please contact us.

What is the Return Policy?
To view the return policy please click here.

How do I know if an item is in stock?
You can check,if you can place an order,it is in stock. Otherwise,it is out of stock.

Why is my item out of stock?
We strive to maintain availability of all items listed in our catalog. However, due to the success of a particular item or supply delays, it is possible that an item can be temporarily out of stock.

What can I do if an item is out of stock?
If an item is out of stock, check the product page periodically for stock updates. Quantities are updated throughout the day to reflect current stock levels.

Can I place an order for an out of stock item and be notified when it becomes available?
You can contact us to place a backorder and be notified via email when the item becomes available. utechlife does not accept payment for items that are out of stock.

More Question
If you have more questions that you can’t find answer above,please contact customer service by E-mail.